Effective Date: 30/04/2025
Townsville Gun Shop ("we", "our", or "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We collect personal information to facilitate the sale of firearms and related products, comply with legal obligations, and improve your experience with our store. The types of personal information we may collect include:
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Name, address, and contact details
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Date of birth
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Firearms licence details and Permit to Acquire
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Payment and transaction information
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Browsing or usage data (via cookies or analytics tools)
We only collect information by lawful and fair means and, where appropriate, directly from you.
2. Use of Personal Information
We use your personal information for the following purposes:
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To verify your identity and firearms licence
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To process orders and provide products and services
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To comply with legal and regulatory obligations
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To communicate with you regarding orders or inquiries
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To manage and improve our website and services
We will not use your information for any unrelated secondary purpose without your consent.
3. Disclosure of Personal Information
We may disclose your personal information:
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To government or regulatory bodies (e.g., Queensland Police) as required by firearms legislation
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To third-party service providers (e.g., couriers, payment processors)
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To licensed firearms dealers for transfers or pickups
We take reasonable steps to ensure that these parties comply with the APPs and only use your information for permitted purposes.
4. Security of Personal Information
We take all reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. These include:
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Secure server environments
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Encryption of sensitive data
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Access controls and staff confidentiality agreements
5. Access and Correction
You have the right to access and correct your personal information. To make a request, contact us using the details provided below. We will respond within a reasonable timeframe and may require identity verification.
6. Cookies and Analytics
Our website may use cookies to enhance user experience and collect data for analytics. You may choose to disable cookies through your browser settings, though some features of the site may not function correctly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any updates.
9. Contact Us
If you have any questions, concerns, or complaints about this policy or how we handle your information, please contact us:
Townsville Gun Shop
U1 54 PILKINGTON ST GARBUTT QLD 4814
(07) 4728 5600
info@townsvillegunshop.com.au