Effective Date: 30/04/2025
Welcome to the Townsville Gun Shop Online Store. By accessing or using our website, you acknowledge, understand, and agree to the following Terms and Conditions. If you do not agree, do not use this website.
1. Eligibility
To purchase firearms, ammunition, or any restricted items from our online store, you must:
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Hold, and be able to provide, a valid firearms licence issued by the appropriate state or territory authority in Australia.
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Ensure compliance with all applicable local, state, and federal laws.
Licences must be verified for each applicable transaction. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Compliance With Laws
By using our website, you agree to comply with all Australian laws regarding the purchase, ownership, and use of firearms, ammunition, and related accessories.
You must provide all required documentation (e.g., firearms licence, Permit to Acquire) before any sale of restricted items is finalised. This applies to, but is not limited to:
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Firearms
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Ammunition
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Magazines
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Firearm components
3. Product Information
We make every effort to ensure product details, descriptions, and prices are accurate. However:
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Product availability is subject to change without notice.
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Images are for illustration purposes only and may not exactly represent the product.
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We reserve the right to correct errors or inaccuracies at any time without prior notice.
4. Orders and Payment
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All orders are subject to acceptance and availability.
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Prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
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Full payment is required before dispatch.
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Some items may require in-store collection or transfer to a licensed firearms dealer.
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Orders including restricted products will require a valid firearms licence and/or permit to be supplied and verified before being finalised.
5. Shipping and Delivery
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We ship eligible items in accordance with Australian laws.
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Firearms may be shipped to residential addresses within Queensland where deemed appropriate and at the discretion of Townsville Gun Shop.
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All interstate firearm transfers must be sent to a licensed firearms dealer.
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We are not responsible for delays caused by regulatory approvals or by third-party couriers.
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We are not liable for any damage caused during transit.
6. Returns and Refunds
Due to the nature of our products:
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Firearms and ammunition sales are final, except in cases of defective items, in which case the original supplier’s warranty terms and conditions may apply.
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Other items may be returned within 14 days of purchase if they are unused, in sellable condition, and in original, undamaged packaging.
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Refunds and/or store credits are offered at the discretion of Townsville Gun Shop and may be subject to restocking fees.
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Special orders and clearance items are non-refundable.
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All care should be taken before making purchases. Townsville Gun Shop reserves the right to refuse "change of mind" returns.
7. Limitation of Liability
To the maximum extent permitted by law:
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Townsville Gun Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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We do not guarantee uninterrupted or error-free access to the website.
8. Privacy
The use of our online store is governed by our [Privacy Policy], which outlines how we collect, use, and manage your personal information in accordance with Australian privacy laws.
9. Changes to These Terms
Townsville Gun Shop reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting to this page.
10. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be resolved in the courts of Queensland.
Contact Us
Townsville Gun Shop
U1, 54 Pilkington Street, Garbutt QLD 4814
Phone: (07) 4728 5600
Email: info@townsvillegunshop.com.au